FARM CANCELLATION AND WEATHER POLICIES
If you cannot pick on a given date and time, you can reschedule your reservation date and time up to 1 hour in advance by going to your confirmation email and clicking on the Order Management Link. For all other cancelations, refunds, or switching your reservation to a different farm location, there is a $5 office fee; please send an email to farmer@jonesfamilyfarms.com with your Order ID number.
No refunds for those who do not show for their reservations.
The farm is open in the rain. If we close the farm for severe weather, we will help you reschedule or offer you a full refund.
The farm provides a safe, clean environment, but guests should be aware harvesting can be strenuous and they on their own should take all precautions to have water, sunscreen, and sturdy, closed-toe shoes. Please remember, no alcohol and tailgating.
WINERY CANCELLATION POLICY
Most seating is outdoors and therefore, certainly subject to the weather. We have patio umbrellas and limited outdoor seating with some cover, but we cannot guarantee covered seating. If we close due to weather, we will credit or refund your deposit. If there is a lightning storm, we will not have you enter the area until the storm has passed.
For Mother's Day reservations, you can reschedule your reservation date and time up to 1 hour in advance by going to your confirmation email and clicking on the Order Management Link. If you need to cancel, please email us the day before your visit at joneswinery@jonesfamilyfarms.com. We will fully credit your account for a future visit if we are properly notified in advance.
PRIVACY POLICY
We have many procedures in place to protect your information that is shared with us. We do not share any information with other sources.